Refund and Cancellation Policy – HiPe

At Joritechs, we strive to ensure our customers enjoy a seamless experience with HiPe. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations.

1. Subscription Cancellations

You may cancel your subscription to HiPe at any time. Upon cancellation:

• Continued Access: You will retain access to premium content and services until the end of your current billing cycle. There will be no disruption in service during this period.

• No Refund for Partial Periods: We do not provide refunds for unused portions of the subscription period. Your access will remain active until the next billing date.

• How to Cancel: To cancel your subscription, visit your account settings in the app or contact our support team at joritechs@gmail.com. Ensure that you follow the instructions clearly to avoid any confusion regarding cancellation timing.

2. Refund Eligibility

Refunds may be granted under the following circumstances:

• Accidental Billing: If you were incorrectly charged due to a technical error or duplicate billing, please contact us immediately to resolve the issue.

• Unauthorized Transactions: If your account was used without your permission, notify us within 7 days of the transaction to be eligible for a refund.

Non-Refundable Cases:

Refunds will not be provided in the following circumstances:

• Change of Mind: If you decide you no longer want the subscription after purchase.

• Dissatisfaction with Content: Refunds will not be issued solely based on dissatisfaction with available content unless the service is defective or significantly misrepresented.

• Lack of Usage: If you do not use the service after subscribing.

3. Refund Process

If you qualify for a refund, the process will be as follows:

• Contact Support: Email us at joritechs@gmail.com with:

  • Your registered email address.

  • Subscription details (Plan name, Payment Date).

  • Reason for the refund request.

• Verification Process: We will review your request and confirm your eligibility. Additional details may be required to complete this verification.

• Processing Time: Once approved, refunds will be processed within 7–10 business days and credited to the original payment method used.

4. Free Trials

If you sign up for a free trial and do not wish to continue with a paid subscription, you must cancel before the trial period ends to avoid being charged. No refunds will be provided if the subscription is not canceled before the trial expiration date.

5. Changes to This Policy

Joritechs reserves the right to update or modify this Refund and Cancellation Policy at any time. Users will be notified of significant changes via email or in-app notifications. Continued use of HiPe after changes are made will signify your acceptance of the revised policy.

6. Contact Us

If you have any questions about this policy or need assistance, please reach out to us at:
📧 Email: joritechs@gmail.com

Your satisfaction is important to us, and we are committed to addressing any issues promptly.

Company: Jori Techs
Product: HiPe
Support Contact: hipeug256@gmail.com